Asynchronous workflow
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There isn't currently an asynchronous endpoint for creation of a new customer account. This endpoint returns the account and contact ID once creation is completed. These IDs are needed for provisioning trials and contracts to the account.
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Create trial is an asynchronous process configured to call back to the submitted URL. This will create a 30 day trial for the given product and the callback will return the tenant name and opportunity ID to be saved for further use.
Automated trial provisioning is currently unavailable for N-Central and EDR.
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Convert trial should be called before the trial expires and is an asynchronous process. This will convert the product into a contracted, billable instance. Pricing is calculated based on default volume discounts based on the committed quantities submitted. Overage will be charged at the same rate as the committed quantities.
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Amend subscription is an asynchronous process which can be used to upgrade the committed quantities on an existing contract to make use of a higher tier of volume discount.
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If no trial is desired, a contract can be directly created using Create Subscription, which is asynchronous and combines create trial and convert trial into one process to create an immediately contracted product instance.
Updated 6 days ago