Partner Billing API FAQ

What is the Partner Billing API?

The Partner Billing API is a set of endpoints available via the N-able Developer Portal that provides N-Able distributors and resellers with accurate, invoice-based usage data for all products. It can be used to automate reconciliation and invoicing processes, eliminating manual reviews of the product dashboards or "efile" reports.

What are the key benefits of using the Partner Billing API?

• Accurate Usage Reporting: Retrieves real invoice data to minimize errors.
• Automated Invoicing: Removes the need for manual dashboard checks or "efile" reports.
• Granular Details: Provides device-level insights for better visibility.
• Integration-Ready: Data is provided in an integration-ready JSON format.

Do I need to pay extra for the Partner Billing API?

No. Access to the Partner Billing API is free. Simply open a Partner Care case to request an API key and your Salesforce ID.

How do I get started with the API?

To begin, open a Partner Care case to request your Salesforce ID and API key. Then, visit the Developer Portal to explore the interactive documentation and code samples: Partner Billing API Documentation.

What types of data can I access with the Partner Billing API?

The API allows you to:

• Check invoice status for a specific billing period.
• Retrieve end-customer and service details under each contract.
• Access device-level usage data.

What if I need help or have questions about my data?

Partner Care handles all support for the Partner Billing API. Reach out if you encounter any issues or need clarification.

How does the Partner Billing API improve business operations?

• Time Savings: Automates data retrieval and invoicing, freeing up resources.
• Improved Accuracy: Uses invoice-based data for correct and transparent billing.
• Scalability: Handles multiple customers, devices, and services efficiently.