Workflow for indirect customers
General workflow for MSPs buying from N-Able via a Distributor or Reseller
To retrieve usage, call the Usage By Timeframe endpoint. This will return all usage for each client, broken down by product. Within each product it is broken down by client and by devices.
Data is not finalised until the 4th of the following month.
Current month data con only be pulled form the 10th of the month onward.
With the contract IDs retrieved in Usage By Timeframe, call the Billable Services endpoint to get data on all available services and clients for that contract and timeframe. This data can be used to populate your PSA system with all needed data.
Updated 22 days ago