This endpoint allows the user to retrieve a payload of available product packages to be provisioned via the API. For each product, service IDs are provided to be used in convert trial and subscription management.

It is important to use the detailed information to find the correct package ID for a given order, based on customer type, billing frequency and billing model.

New customers should always be charged in Advance, however if the existing account is billed in arrears, this should be matched.

A PID enabled for Trial should be used to get the trial started, however a different valid PID for the same product can be used at point of conversion if a different billing frequency is desired.

The Customer Type determines if a PID can be used for a specific account type. “MSP” refers to Managed service providers, whereas “IT PRO” are companies purchasing N-Able products for their own internal use.